Communication and Patient Satisfaction
For Registered Nurses the need to communicate effectively is paramount to being successful in their role as a registered nurse. Having good communication skills is imperative during patient interactions as it is essential to the health, safety and wellbeing of those in their care.
It is a well-known fact that effective communication enhances the patient experience, helping them feel valued, in control and more at ease during their time in hospital.
Being in hospital can often be an anxious time for a patient, so it is important for a Registered Nurse to talk and help put them at ease which at the same time will help reduce their anxiety and help build their confidence. It can also help to give patients a say by asking them questions and their opinions on their treatment plan and hospital stay. By handing over some control to the patient, a Registered Nurse helps their patient feel more independent at a time when much of their independence has been taken away from them – for example everyday routines like getting out of bed or going for some fresh air are often taken away or are at the blessing of a clinician. Finally good communication skills make a patient feel valued. By simply having conversations with their patients and listening, Registered Nurses show that they care about their patient.
To learn more about effective communication in Nursing and to prepare yourself for your career in the USA, look out for our US Ready training program coming soon for Conexus Medstaff nurses.